Terms of Use

ACCEPTANCE OF TERMS OF SERVICE

Thank you for using the Website, these terms of service (“Terms”) entered into between you and Royal Multisport Private Limited (“RMPL”) intend to capture the legal rights and obligations arising from your use of the Website as an independent user (“User”). RMPL owns and operates the Rajasthan Royals cricketing franchise (“Team”) and facilitates their management and administration towards their participation in the Indian Premier League (“IPL”). RMPL has conceptualized the Website to serve as a fan engagement platform with access to the online Rajasthan Royals stores (“RR Stores”) and the Royal Rajasthan Foundation (“RR Foundation”), which is a 100% owned subsidiary of RMPL and an independent foundation. Through the use of the Website, you shall be provided an interactive platform filled with various features, inter alia (i) access to the RR Stores where you can purchase the official merchandise of the RR Team, (ii) also be a part of the CSR activities undertaken by the RR Team and its players, other support staff members and other individuals associated with the RR Team and RMPL, (iii) take part in the predictor game being hosted on the Website for the IPL (“Predictor Game”), (iv) Access the schedule, status and results of the matches played by the Team in the IPL, (v) access clips, videos, gallery of images of the Team made available on the App, (vi) Find details regarding the players of the Team as provided by RMPL, (vii) Gain access to the latest news in relation to the team, as provided by RMPL.

As a User, on creation of a User Profile (defined hereafter) and on utilization of the services, you shall agree to abide by and be subject to the terms and provisions set forth under these Terms.

Accordingly by accessing the Website and clicking “Accept”, you have agreed to utilize the Website at your own risk and agree that you have carefully read and accepted the terms and conditions set out hereunder and further acknowledge that your use of and association with the Website shall be subject to the provisions of these Terms. By agreeing to utilize the Website and accepting the terms and conditions set out hereunder, you hereby agree that you have permitted RMPL to use the personal data and information provided by you in connection with the creation of the User Profile, and such other information, data and materials (whether audio-visual or otherwise) in connection with the utilization of the Website.

DEFINITIONS AND INTERPRETATION

Definitions

“Applicable Law” shall mean the application of law, regulation, ordinance, rule, judgment, order, decree, clearance, approval, directive, guideline, notification, circular, policy requirement, governmental restriction or any similar form of decision, or determination by, or any interpretation or administration of any of the foregoing by, any governmental authority or governmental department or statutory authority or regulatory authority (having a binding effect) whether in effect as of the date of these Terms or thereafter and in each case as amended, as applicable to a Party;

BCCI” shall mean the Board of Control for Cricket in India

“Business Day” shall mean any day (other than a Saturday or Sunday) on which banks are generally open for business in Mumbai, India;

“Confidential Information” shall mean any and all information, provided by RMPL to the User(s), during the term of their association with and usage of the Website under these Terms, including without limitation information related to the RR Team, business, trade secrets, team strategies, plans, team tactics, copyrighted information, proprietary information, intellectual property (either owned by or licensed to RMPL), marketing information, computer software, programs, contractual relationships, existing and proposed contracts or businesses, business forecasts and plans, new businesses, negotiations and discussions, programs, processes, methodology and RMPL supported ventures like the cricket academy and schools, past and current financial records, financial information, and/or any other such information either related to the RR Team, its players, other support staff members, management or employees, shareholders or owners of the RR Team.

“Effective Date” shall be the date on which these Terms shall come into force.

“Force Majeure Event” shall mean any event due to any cause beyond the reasonable control of the Party, including, without limitation, unavailability of any communication system, sabotage, fire, flood, explosion, accident, acts of God, civil commotion, pandemic (including but not limited to COVID-19), strikes or industrial action of any kind, riots, insurrection, war, (and the use of any derelict weapons of war including bombs, torpedoes, bio-chemical war weapons, atomic weapons, weapons employing nuclear fission or radioactive materials), the use or operation, as a means for inflicting harm, of any computer, computer system, computer software, computer software programme, malicious code, computer virus or process or any other electronic system, terrorism, change in schedules, rules, regulations or guidelines of the IPL and/or BCCI, or the cancellation or rescheduling of any matches of the IPL.

“ICC” shall mean The International Cricket Council;

“IPL” shall mean the cricket tournament titled the ‘Indian Premier League’.

“Intellectual Property Rights” shall mean and include any and all (by whatever name or term known or designated) tangible and intangible and now known or hereafter existing (i) rights associated with works of authorship world-wide; including but not limited to copyrights, moral rights, and mask-works; (ii) trademark and trade name rights and similar rights; (iii) trade secret rights, (iv) patents, designs, algorithms and other industrial property rights; (v) rights associated with the RMPL trademarks, logo and other brand elements; (vi) all intellectual property rights in connection with the development and operation and use of the Website (including all software updates, modifications and revisions thereto); (vii) all other intellectual and industrial property rights (of every kind and nature world-wide and however designated) (including logos, “rental” rights and rights to remuneration), whether arising by operation of law, contract, license, or otherwise; and (viii) all registrations, initial applications, renewals, extensions, continuations, divisions or reissues thereof now or hereafter in force.

Interpretation

Under these Terms unless the context otherwise requires:

  • Word and numbers denoting the singular number shall include the plural and vice – versa.
  • A reference to any “Person” shall mean include an individual, natural person, body corporate, partnership, joint venture, incorporated or unincorporated body or association, company, and governmental authority.
  • Reference to days/ month/ year shall mean calendar days/month/year.
  • Any reference to a statute or statutory provision shall be construed as a reference to such provisions as from time to time amended, consolidated, modified, extended, re-enacted or superseded.
  • A reference to a clause, section or paragraph is, unless indicated to the contrary, shall be construed as a reference to a clause, section or paragraph of these Terms
  • A reference “includes” means includes without limitation.
  • “INR” or “Rupees” means the official currency of India.
  • If the day on which any act, matter or thing is to be done pursuant to these Terms, and which is not a Business Day, then that act, matter or thing must be done on the next succeeding Business Day.

THE Website

The Website invites Users to register and apply for availing the services offered by it. The Website is the exclusive property of RMPL. By using the Website, the User agrees and acknowledges to have read, understood and agreed to be bound by these Terms.

RMPL reserves the right to modify these Terms in any manner and at any point in time, effective immediately on such revised terms being posted on the Website. The User’s continue usage of the Website will be deemed to be an acceptance of any such modification.

THE Website

Access to the Website

Upon download of and installation of the Website, the User would be permitted to access the Website, and would be permitted to avail the services offered on the Website.

The User in order to avail the services offered on the Website, would require to register their details with the Website.

The Website may be downloaded on any Apple iOS, Android device.

On successful installation of the Website, the User would be required to create a User Profile (defined hereafter). The User will be required to provide their personal information including but not limited to their name, email-address and phone number or any other form of personal identification as accepted under Applicable Law from time to time and further the User would require to accede to the terms and conditions as provided under these Terms (“User Profile”). The User may, from time to time, be asked to verify and update the details of the User Profile on the Website.

On creation of the User Profile, the User would be require to provide further information (which may include personal information) as may be required by RMPL to enable the Website to provide it with appropriate services.

On completion of the User Profile and provision of any additional information as required by the Website, the User may proceed to avail the services offered by the Website, including but not limited to the RR Stores available on the Website for the sale of official RR masks and merchandise.

The User Profile will serve as the single source of information recording all data and activity of the User on the Website.

The User represents and warrants that all information furnished by the User on the Website is true and correct, and undertakes to ensure that the information continues to remain true and correct as long as the User is in use of the Website.

Continued Use of the Website

The User shall be permitted to have continued access to the Website for such period as the User shall continue to maintain a valid and duly updated User Profile on the Website.

Such access shall continue even during the period that the User has ‘signed out’ of the Website, however in order to use the Website the User would require to ‘log -in’ again to access the Website and services provided thereunder.

In the event that the User wishes to discontinue such use of the Website, the User would be required to delete the User Profile on the Website. The User would be able delete the User Profile on accessing the following path: Settings >> Contact Us, followed by sending a deletion request by the message form made available.

The User hereby agrees that the User shall continue to be bound by the confidentiality obligations of the Website even after the deletion of the User Profile and further on deletion of their User Profile the User shall undertake to delete all such data, information and such other Confidential Information provided by RMPL to the User in connection with their association with the Website.

The User hereby further agrees that any information provided by the User (including in the form of photographs and personal information submitted in connection with the User Profile) shall be provided at the User’s sole discretion and risk. The User understands that RMPL does not guarantee any confidentiality with respect to any user content, information or personal data submitted by the User during the use of the Website.

THE RR STORES

Nature of the Store

RMPL provides the Website as a technology platform which provided access to two stores - the safety and novelty item shop (“RR Mask Store”) and the exclusive merchandise shop (“RR Merchandise Store”). (The RR Mask Store and the RR Merchandise Store are collectively referred to as “RR Stores”). In the RR Stores the User may obtain merchandise being sold by the third party sellers, including the merchandise in relation to the Team. It is hereby clarified that RMPL though the Website has merely agreed to facilitate the merchandise sales by providing the digital platform, being the section of the Website dedicated to sale of merchandise, to allow the Users to access to the RR Stores.

The User further understands and acknowledges that the products being sold in the RR Stores are being sold by third party sellers. The User hereby acknowledges that the third party products are not in any manner considered to be products being sold by RMPL. The User further agrees that the User may, in the exercise of their independent judgement and at their sole discretion, select any product to purchase based on the information provided on the Website. RMPL shall merely be facilitating the provision of the information relating to the products and facilitating the management of the DA App.

RMPL shall under no circumstance be responsible for the products provided through the RR Stores and RMPL in no manner exerts any form of control over the products sold on the RR Store.

The Stores

The user can select any product available on the RR Stores and view the details provided in relation to such products.

The User would be permitted to purchase any and all the items made available at the RR Stores. The amount paid by the User pursuant to such purchase shall directly be directed to the relevant merchandise partner The relevant consideration to be paid for each product shall be listed under the Website in the relevant product section. In case the user purchases any merchandise from the RR Store, they shall receive an email from RMPL thanking them for completing the purchase (“Acknowledgement Mail”)

On the user selecting any product which they wish to purchase from the RR Store, they shall be redirected to the payment gateway of the relevant merchandise partner, i.e Alcis Sports Private Limited presently being provided by PayU. On selecting the option to make a payment, the user will be permitted to make such payment by way of [debit/credit card, internet banking, Unified Payments Interface (UPI) and as well as e -wallet services. The mobile data rate and messaging rate of the relevant payment gateway shall be applicable to such payments and the User undertakes to bear all such charges incurred in the course of processing the payment. Further, it is hereby clarified that any charges arising on account of payment of the consideration by a non- resident or foreign resident User in any foreign currency recognized in accordance with the extant exchange control regulations in the territory of India, would be borne by the User.

Refund and Cancellation

Please note that any order can only be cancelled before we have dispatch it to the User (normally 12 hour). The merchandise partner shall have no way of cancelling an order once it is dispatched. If the User wishes to cancel the order before receipt a shipping notification mail from the merchandise partner, they may do so by accessing the link for cancellation provided in the Acknowledgement Email and following the procedure for cancellation of Coaching Services as prescribed thereunder.. The cancellation request will be processed next Business Day. If the product cancellation is requested and it is dispatched from the warehouse of the merchandise partner, the merchandise will on a best efforts basis attempt to cancel the order. However, in such cases if the cancellation is completed, the shipping charges will not be refunded to the User.

If the User chooses to refuse the delivery of the product for any reason, the refund cost will be made after deducting the cash on delivery charges or shipping charges we incurred by the relevant merchandise partner to ship the product back to warehouse of the relevant merchandise partner. If the return charges are higher than the order refund amount, no refund will be made.

The product/ products cannot be exchanged or returned under any specific circumstances, if the product is used or washed or Used toiletries on the product. RMPL and the merchandise partner shall be under no liability for any failure or exchange of product/ products when specified if the delay or failure in attempt to pick up the product is wholly or partly due Customers ignorance .RMPL or the merchandise partner is not liable for any delay in the return of the product and in such cases will not be responsible for exchange or refund.

If the wrong product is received, the User can share the image of the product. On info@alcissports.com or online@alcissports.com within 24 hours from date of delivery. Product(s) can be returned/exchange within 15 days from the date of delivery. In case of any discrepancy, the User can customer care along with the Order number(s) at info@alcissports.com or online@alcissports.com.

Refunds will be processed and credited in the source account within 15-20 working days from the date of a courier being received in our warehouse. Note: Any shipping/cash on delivery charges incurred at the time of placing the order will not be refunded.

In case of refund, if the total order value, after return comes out to be below Rs.2000/-the shipping charges will be deducted from the refund value. In case the user themselves return the product, the courier charges are not reimbursed to the User

Following products shall not be eligible for return:

  • Any product that is returned without all original packaging and all other items originally included with the product and tag at the time of delivery.
  • Any item that has been worn or washed.
  • Product is perfumed or without original Tags.

The may be asked to share images of the product, tag intact and packaging to facilitate the return process.

RMPL hereby states that the items available for sale on the RR Stores are provided on the Website on behalf of relevant merchandise partner in their sole discretion and in the manner as provided under these Terms and RMPL shall not be responsible for any item purchased by the User through the RR Stores. Further RMPL shall not be liable for any losses suffered or damages claimed by User on account of any inadequacy or deficiency in the items purchased through the RR Stores.

RMPL hereby clarifies that RMPL shall not be held liable for any liability arising for losses and damages claimed from the User(s) or any other third party, on account of any delay or failure of delivery of the items purchased under the Website due to factors beyond the reasonable control of RMPL.

Grievance Redressal

The User may raise any complaints, queries and concerns (“User Complaint”) regarding the provision of services, quality of the products received, payment details and such other compliant or grievance arising in connection with the User’s utilization of or experience on the RR Stores.

Such User Compliant may be raised with the customer care executives of the RR Stores (“Customer Care Executive”) and record a grievance through writing at - info@alcissports.com or online@alcissports.com. The User hereby agrees that any toll, data charges or additional call charges arising from raising a telephonic/email grievance will be borne by the User.

Additionally, the User may through accessing the “Help” section on the RR Stores raise a User Compliant which shall be responded to by the Customer Care Executives of the Website. The User hereby understands that in order to address the query raised, the relevant Customer Care Executive may require the User to provide supporting details (including but not limited to details of payment for the purchase, details of item purchased, details of the invoice raised, details of the feature with the issue, details of the problem and such other details as may be required by the customer service representative) in order to appropriately resolve the User Complaint raised by the User.

RMPL shall ensure that the relevant merchandise partner undertakes that all User Complaints’ raised by the User(s) shall be appropriately resolved (including the resolution of any follow up queries to the User Complaint raised by any User) within a period not exceeding 3 (three) Business Days.

In the event the User is dissatisfied with the response provided by the relevant Customer Care Executive (including but not limited to any delay in the resolution of the User Complaint, provision of inadequate response) or any additional issues faced by the User regarding the conduct of the relevant Customer Care Executive and issues regarding the nature of response provided to the User Complaint, the User may contact the following grievance redressal representative (“Grievance Redressal Representative”):

Name: Rohit Sareen

Email Address: rohit.sareen@rajasthanroyals.com

Contact No.: +91 98204 62082

The Grievance Redressal Representative hereby agrees that the grievances raised by the User(s) shall be duly acknowledged within 2 (two) Business Days of the receipt of such User grievance and the Grievance Redressal Representative shall undertake to redress all grievances raised by the User(s) within a period of 30 (thirty) days from the receipt of User grievance.

THE PREDICTOR GAME

Though the access to the Website, the User shall have the right to participate in the RMPL predictor game (“Predictor Game”)

As a participant in the Predictor Game, the User shall have the ability to answer a set of specific questions in relation to each match of the IPL. Correct answers provided shall acquire points in favour of the relevant User. The correctness of any answer provided in the Predictor Game shall be at the sole and exclusive discretion of RMPL. RMPL shall not be liable to any User in any manner for any matter related to the Predictor Game, including but not limited to the manner of conduct, the results, the answers, questions, etc.

At the end of the relevant IPL Season, the top 10 Users with the highest number of points garnered in the Predictor Game for that relevant IPL season, shall earn rewards provided at the exclusive discretion of RMPL.

RMPL reserves the right to cancel, modify, alter, rescind, expand or change in the rules and regulations applicable to the Predictor Game and any and all aspects of the same, including but not limited to the rewards provided.

OTHER FEATURES

In addition to the features listed above, the Website shall include –

Access the schedule, status and results of the matches played by the Team in the IPL – The User acknowledges that the schedule and timelines for matches are determined purely at the discretion of BCCI/IPL. RMPL does not take any responsibility for any such change in schedule.

Access to clips, videos, gallery of images of the Team made available on the App, it is clarified that all such clips, videos and images made available are the sole and exclusive property of RMPL or licensed to RMPL under a licensing arrangement,. The User shall not in any manner carry out any usage of such intellectual property rights outside the right of access on the Website.

Access to details regarding the players of the Team as provided by RMPL,

Access to the latest news in relation to the team, as provided by RMPL.

RR Foundation

Though the Website the User would have access to the Royal Rajasthan Foundation (“RR Foundation”) page. The RR Foundation is a non-profit oraganisation registered as a company under section 8 of the Companies Act, 2013.

The Website will contain information relating to the RR Foundation and a ‘contact us’ form for the User to be able to contact the RR Foundation in relation to any queries / information / requests / any other communication. Any interaction between the User and the RR Foundation is a bilateral understanding between them. RMPL is merely ensuring a platform for the communication. RMPL shall not be liable for any result of any such interaction between the User and the RR Foundation.

Ayn engagement as a volunteer with the RR Foundation shall be on an independent basis at the sole discretion of the User.

User Queries and User Complaint

The User may raise any complaints, queries and concerns (“RMPL User Complaint”) regarding the provision of services, quality of the products received, payment details and such other compliant or grievance arising in connection with the User’s utilization of or experience on the Website, other than in relation to the RR Stores which shall be handled in accordance with the provisions of clause V(4)(f).

Such User Compliant may be raised by way of raising a complaint with the customer care executives of the Website (“RMPL Customer Care Executive”) and record a grievance through writing at the link available on the App by following Settings >> Contact Us, and then providing the details requested therein. The User hereby agrees that any toll, data charges or additional call charges arising from raising a telephonic/email grievance will be borne by the User.

Additionally, the User may through accessing the “Help” section on the Website raise a RMPL User Compliant which shall be responded to by the RMPL Customer Care Executives of the Website. The User hereby understands that in order to address the query raised, the relevant RMPL Customer Care Executive may require the User to provide supporting details (including but not limited to details of payment for the purchase, details of item purchased, details of the invoice raised, details of the feature with the issue, details of the problem and such other details as may be required by the customer service representative) in order to appropriately resolve the User Complaint raised by the User.

RMPL undertakes that all RMPL User Complaints’ raised by the User(s) shall be appropriately resolved (including the resolution of any follow up queries to the RMPL User Complaint raised by any User) within a period not exceeding 3 (three) Business Days.

In the event the User is dissatisfied with the response provided by the relevant RMPL Customer Care Executive (including but not limited to any delay in the resolution of the User Complaint, provision of inadequate response) or any additional issues faced by the User regarding the conduct of the relevant RMPL Customer Care Executive and issues regarding the nature of response provided to the RMPL User Complaint, the User may contact the following grievance redressal representative (“RMPL Grievance Redressal Representative”):

Name: Rohit Sareen

Email Address: rohit.sareen@rajasthanroyals.com

Contact No.: +91 98204 62082

The RMPL Grievance Redressal Representative hereby agrees that the grievances raised by the User(s) shall be duly acknowledged within 2 (two) Business Days of the receipt of such User grievance and the RMPL Grievance Redressal Representative shall undertake to redress all grievances raised by the User(s) within a period of 30 (thirty) days from the receipt of User grievance.

USER REQUIREMENTS AND CONDUCT

The User hereby undertakes that the User is of 18 (eighteen) years of age and the User is of sound mind and by virtue of downloading and using the Website the User has hereby accorded their unencumbered consent to these Terms and hereby undertakes to abide by the Terms at all times.

The User further undertakes that the User shall not be permitted to assign or allocate the right to use and receive the benefits of the Website to any third party or any other Person.

The User hereby undertakes that the User shall be the sole identified user of the Website and the User Profile created by the User shall not be used, operated or assigned to any such third party not identified as a User for the purpose of the User Profile.

During the term of use of the Website the User hereby undertake that you shall ensure compliance with all Applicable Law(s) at all times and you shall ensure that the actions undertaken by the User shall not be prejudicial to RMPL and shall not result in any disrepute to RMPL, the RR Team, its players, support staff members and their associates and affiliates.

The User hereby undertakes to ensure compliance with the extant regulatory framework regulating anti-corruption anti – money laundering activities, including the provisions of the Prevention of Money Laundering Act, 2002

The User further undertakes and acknowledges that RMPL shall be the owner of and shall retain all Intellectual Property Rights over any content, information and documentation disclosed in connection with the User’s association and use of the Website.

The User hereby acknowledges that RMPL would be permitted to utilize the personal data and information provided by the User in connection with the creation of the User Profile, any image, audio-visual content and such other information, data and materials (whether audio - visual or otherwise) in connection with the utilization of the Website. The User hereby unequivocally waives the right from seeking any relief with respect to any claims, actions, legal proceedings and injunctive relief or any remedy in this regard, available under applicable privacy laws in India (including the Information Technology (Amendment) Act, 2008 (and any Rules issued thereunder including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011)).

The User hereby unequivocally undertakes to ensure that the User will not perform any action (and shall not assist or support any third party to) modify, reproduce or infringe in any manner on the Intellectual Property Rights of RMPL. The User further acknowledges that such infringement shall be regarded as a breach of the User’s contractual obligations under these Terms and RMPL shall be entitled to undertake all such actions as deemed appropriate in accordance with the provisions of these Terms and shall be entitled to all such remedies as available under Applicable Law.

The User hereby agrees and acknowledges that the User shall at all times and under all circumstances shall refrain from the usage of any language, terms, graphical, audio-visual or other representations (including speeches, defamatory reviews and defamatory and offensive emails, messages and public statements) which would result in any loss, harm, damage or disrepute to the reputation and the brand name carried by RMPL (including its affiliates, associated entities, shareholders, directors, staff and employees). The User further agrees that in the event that the User undertakes the usage of any language or representations which result in loss or disrepute to the reputation of RMPL (including its affiliates, associated entities, shareholders, directors, staff and employees), RMPL would be entitled to take such actions as would be considered appropriate including a breach of the terms of these Terms.

Through the use of the Website the User hereby agrees that the Website may automatically download and install updates from time to time as provided by and deemed necessary by RMPL. These updates are designed to improve, enhance and further develop the services provided on the Website and may take the form of bug fixes, enhanced functions, new software modules and completely new versions. The User hereby provides their consent to receive such updates (and permit RMPL to deliver these to you) as part of your use of the Website.

The User acknowledges that RMPL hereby reserves the right to add, modify, delete or otherwise change the provisions of these terms and conditions, the benefits and rewards arising from the Terms at any time as determined appropriate by RMPL, without the prior notification to the User.

COMPLIANCE WITH RULES AND REGULATIONS OF THE BCCI AND THE ICC

The User acknowledges and understands that RMPL, will always be bound by and will be subject to the rules/regulations/ directives/ decisions of IPL/BCCI/ International Cricket Council (“ICC”) and/or any other concerned cricket governing body and/or any court/arbitrator/tribunal orders, rules/decisions/directives of government and quasi-governmental bodies.

The performance of the obligations by the User under these Terms will be in accordance with the terms dictated/ decided by IPL/BCCI and the ICC Rules and Regulations, applicable local and municipal laws, government directives, court orders and legal compliances from time to time, as applicable to RMPL. The User further acknowledges that the performance of the obligations under these Terms would be subject to the privacy policy provided by RMPL on the official webpage of RMPL, as amended and revised from time to time.

COMPLIANCE WITH RULES AND REGULATIONS OF THE BCCI AND THE ICC

RMPL hereby states that it shall not be responsible for any technical or software failure (including any technical failure affecting the continued use and performance of the Website) arising on account of factors beyond the reasonable control of RMPL where RMPL has taken all reasonable efforts to eliminate any such technical failure and difficulty faced by the User of the Website.

RMPL hereby clarifies that RMPL shall under on no account and under no circumstance be held to be liable and responsible for any technical failure, loss or damage faced by the User from the utilization of the payment gateway for the merchandise partner, while making a payment or receiving a refund from the RR Store. RMPL hereby clarifies that the payment aggregator for the merchandise partner has agreed to provide the services of a payment aggregator in their independent capacity to the merchandise partner and RMPL shall not be held for any loss or damages arising from any misrepresentation, failure or fraudulent activity of the payment aggregator or the merchandise partner during their association with RMPL and the Website.

RMPL hereby clarifies that RMPL shall not be liable for any loss, damage or destruction suffered on account of any delay or disruption in the services provided under the Website on account of the occurrence of any Force Majeure Event.

INDEMNITY

The User hereby agrees to, at all times, indemnify and hold harmless RMPL and all its officers, directors, employees, agents, and any authorised affiliates and permitted assigns, from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with: (i) The User’s use of the Website and the services availed thereof; (ii) A breach or violation by the User of these Terms; (iii) RMPL’s use of any User generated or User provided content; or (iv) any violation of the rights of any third party due to the actions of the User.

The User hereby further undertakes to ensure that the User shall undertake all efforts to prevent the inclusion/ impleading of RMPL in any legal actions, suits and legal proceedings instituted before any court of law by the User or any third party in connection with the purchase of any item from the RR Store on the Website and the User’s use of the Website.

In the event of payment of the amount for purchase of an item through the RR Stores or contribution towards CSR activities through the RR Foundation in any foreign currency by any non – resident/ foreign resident User, the User hereby agrees to indemnify RMPL from all costs, charges, expenses and risks arising in connection with such payment made in any foreign currency (including any risks associated with exchange rate fluctuations and currency depreciation that may adversely affect RMPL).

CONFIDENTIALITY

RMPL retains all ownership and any rights thereto over any information (including any Confidential Information) provided by RMPL in connection with the Terms of the Website. The Users hereby agree that they shall not (and shall not assist or support any third party to) modify, disassemble, decompile, reverse engineer, make derivative works of, reproduce, republish or copy any part of the proprietary information (including but not limited to data, figures, proprietary information, logos and graphical and audio - visual representations) provided by RMPL in connection with these Terms of the Website.

The Users shall not, without the prior written consent of RMPL, disclose, restyle or publish any of the proprietary information provided RMPL in connection with these Terms of the Website.

USER PROVIDED INFORMATION

The User hereby acknowledges that the User shall share such relevant information (including but not limited to personal information of the User submitted in connection with the creation of the User Profile and information submitted to RMPL in connection with any survey, feedback or service questionnaire provided on the Website) as required by RMPL, in connection with the User’s utilization of the services on the Website, from time to time.

Further the User permits RMPL to collect and retain all such relevant User data (including but not limited to data collected in connection with usage statistics of every User of the Website, location images and data and any such other data as collected in connection with the User’s utilization of the Website) as required in connection with the User’s continued utilization of the Website.

The User hereby acknowledges that RMPL shall have the right to use such User data and User information which shall include (but not be limited to) a right to use, copy, display, distribute, modify, translate, incorporate into advertisements and other promotional and marketing activities of RMPL, analyse, promote, transfer to any sub-contractor or agent of RMPL for any such purpose as required by RMPL, transfer to any third party for commercial purposes as deemed necessary by RMPL in their sole discretion.

The User acknowledges RMPL’s right to use (in the manner as described hereinabove) the User data and User information shall subsist even after the User has deleted their User Profile from the Website.

Notwithstanding the foregoing section, RMPL may disclose any User provided information or without the prior written consent of the User, to the extent such information is required to be disclosed by RMPL by order or direction of a court or tribunal of competent authority under Applicable Law or by a governmental statute, order, decree, regulation, rule or law or is required to be disclosed to any governmental authority, regulatory authority, stock exchange or auditor.

The User hereby waives any rights, claims, assertations, remedies (including any legal claims for damages and suit for injunction) as available under Applicable Law and applicable data protection laws (including under the Information Technology (Amendment) Act, 2008 (and any Rules issued thereunder including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011)) with respect to the utilization and transfer of the User information and User data by RMPL in their sole discretion and pursuant to these Terms of the Website.

The User agrees and understands that the information provided by the User shall be dealt with in accordance with the terms of the Privacy Policy for the Website, available at [●].

The User agrees and acknowledges that RMPL pursuant to the information received from the User, RMPL shall have the right to communicate with the User, and provide the User with commercial communication in the nature of information relating to latest news about RR, or any new features on any of the platforms of RMPL, and such other commercial communication as may be in relation to RMPL to the RR Team. The User specifically consents to receipt of all such commercial communication in relation to RMPL and the RR Team inter alia though email, sms and whatsapp. The User shall have the right to revoke its consent to receive such information by sending a revocation request to [●]

ACTIONS IN THE EVENT OF BREACH BY THE USER OF THESE TERMS

In the event of a breach of the terms and conditions set out under these Terms by any such User, RMPL may take any such action, as deemed appropriate, including (without limitation to) taking all or any of the following actions:

Immediate, temporary or permanent suspension of the User’s profile and the User’s access to the Website;

Filing of any suit, claim for damages or take any legal action available against the User for breach of the terms of these Terms; and

To undertake any and all such actions and remedies as may be available to RMPL under Applicable Law including filing a suit for claim for damages resulting from any losses suffered from the actions of the User in derogation of the terms and conditions of these Terms.

TERM AND TERMINATION

These Terms (including any modifications and revisions thereof) shall continue to be binding and applicable upon the User for such period as the User continues to maintain a User Profile on the Website.

The User, on deletion of the User Profile, would not be subject to these Terms (save and except such obligations that shall survive termination as provided under clause XXII (Survival) of these Terms).

The User may on objection of the Terms of User or dissatisfaction with the services provided proceed to delete the User Profile and to discontinue the use and access of the Website

In the event any User is involved in any illegal or prohibited activity including any activity regarded as betting, gambling, wagering under applicable laws of India, such activities shall be regarded as a breach of these Terms and RMPL shall retain the right to terminate the User’s access to the Website with immediate effect.

Further a breach (or potential breach) of these Terms, shall entitle RMPL to call for an immediate termination of the User’s access to the Website and the User Profile, as provided for under these Terms which shall be in effect from the date of service of notice of termination by RMPL. RMPL hereby retains the right to terminate these Terms in the event RMPL, in its sole and absolute discretion, believes that the User has violated, abused, or unethically manipulated or exploited any term of these Terms or has in any such manner otherwise acted unethically.

Upon termination of the User’s access to the Website and the User Profile, the User would be required to return (where applicable) and delete any information acquired from RMPL in connection with these Terms within 2 (two) days. However, RMPL shall retain the right to preserve the information provided by the User through the use of the Website and the transaction details of the User for any regulatory purposes duly prescribed under Applicable Law(s).

INTELLECTUAL PROPERTY RIGHTS

All Intellectual Property Rights associated with the Website (including any software updates, additions, modifications and revisions thereto), the RR Team and RMPL shall remain the sole and exclusive property of RMPL, and the User shall not have any claim or title in relation thereto. Any right of the User to access the Website under these Terms, is limited to the term prescribed under clause XII (Term and Termination), and is for the sole and exclusive purpose of enabling the User utilise the Website and the services provided thereunder. The User shall not in any way claim any right, title or interest on the Website pursuant to the provisions of these Terms. RMPL shall be the first and exclusive owner of all rights including but not limited to Intellectual Property Rights and copyright in all which is the resultant of obligations of the User under these Terms, in all languages and in perpetuity.

The User shall be granted a personal non - commercial, nonexclusive, non - transferable, revocable license to download, view, display, and use the any content developed and marketed by way of the Website solely in connection with your permitted use of the services Website. The User shall not be permitted to sub-license, sell, assign, transfer or in any manner facilitate or support any third party to acquire any Intellectual Property Rights in relation to the Website.

The User shall not undertake, cause, permit or authorize the modification, creation of derivative works or improvements, translation, reverse engineering, decompiling, disassembling, decryption, emulation, hacking, discovery or attempted discovery of the source code or protocols of the Website or any part or features thereof (except to the extent permitted by applicable law).

The User disclaims any copyright, patent or other Intellectual Property Rights in the Website and its other deliverables, and agrees to make no claims against RMPL respect of such rights and to undertake any reasonably necessary act to assign or otherwise transfer Intellectual Property Rights and other rights, including rights relating to copyright and trade mark, in the all works including the other deliverables rendered during the course of these Terms to RMPL such that all such rights in the works shall vest in RMPL.

The User hereby submits that the User shall be solely responsible for your any user content (including personal information provided in connection with the services availed by way of the Website) and the consequences of submitting and publishing any user owned and user developed content on the Website. The User hereby affirms, represents, and warrants that the User owns or has the necessary licenses, rights, consents, and permissions to publish, share and transfer any user owned and user developed content submitted on the Website. By making any user owned and user developed content available on the Website the User hereby grants RMPL a nonexclusive, perpetual, irrevocable, transferable, fully sublicensable through multiple tiers (including to other users of the Website), worldwide, royalty-free license to use, copy, modify, create derivative works based upon, publicly display, publicly perform, and distribute any user owned and user developed content and information, in connection with operating and providing the services on the Website.

The User hereby agrees and undertakes that the user content and user information (including personal information provided in connection with the services availed by way of the Website) shall not violate or infringe upon any third party copyrighted material, or material that is subject to other third party proprietary rights, unless the User has obtained specific written permission from the rightful owner of the material or the User is otherwise legally entitled to post the material and to grant RMPL all of the license rights granted herein.

Without prejudice to the foregoing, RMPL may, at its sole and exclusive discretion, grant to the User the right to use content and materials, which are the Intellectual Property Rights of RMPL, for the sole purpose of enabling the User to avail of the services under the Website, during the extent of the term prescribed under clause XII (Term and Termination).

GOVERNING LAW AND JURISDICTION

The provisions of these Terms shall be governed by and construed in accordance with the Applicable Law(s). In the event any disputes arise between RMPL and the User in connection with these Terms, that cannot otherwise be amicably resolved between the parties, such dispute shall be submitted to the courts of Mumbai.

RMPL hereby reserves the right to bring any action seeking injunctive relief or any other form of equitable relief available to RMPL under Applicable Law(s) of India before any courts of Mumbai and the courts of Mumbai shall have exclusive jurisdiction over any such dispute raised by RMPL in connection with these Terms.

ASSIGNMENT

RMPL hereby reserves the right to assign, transfer or allocate the rights available to it under the provisions of these Terms to any entity as deemed appropriate by RMPL.

The User hereby undertakes that it shall not assign, transfer or allocate any rights, duties, and obligations available to it under the provisions of these Terms during the term of use of the Website and maintenance of a User Profile on the Website.

SEVERABILITY

In the event any provisions of these Terms are deemed as illegal or unenforceable under the provisions of any Applicable Law in force in India, the remaining clauses under these Terms (and any terms and conditions contained hereunder) shall continue to remain and have full force and effect unless such illegality and unenforceability violates the very basis of these Terms.

SURVIVAL

All such provisions of these Terms that by their nature are required to survive the term and termination of these Terms shall survive. Further the obligations of the User to refrain from all such actions and activities which may be deemed as detrimental to the reputation and the brand name of the Rajasthan Royals franchise, shall operate in perpetuity and survive the termination of these Terms.